The overall objective of the Benefit Enrollment Guide is to create a tool that provides information (not just data) to the employee during the open enrollment period and throughout the plan year.
Each book assists the employee with the following:
- Concise plan information for each available benefit
- Overview of plan designs, which will provide answers to the majority of repetitive benefit questions
- Clearly provides employee and dependent eligibility rules for each plan
- Telephone numbers and Web addresses for your insurance vendors/brokers, thereby enabling the employee to access the carriers for service-related issues
- Plan cost information that makes it easy for employees to calculate their payroll deduction costs based on their benefit selections
From a corporate perspective, the Benefit Enrollment Guide creates a multiple function administrative tool in the following ways:
- Corporate image building, as your employees see the overall plan cost in comparison to their payroll deductions and better understands that the benefits are an important part of overall compensation
- Can be used for new hire orientation and employee recruiting (what do you give a prospective employee now when they ask about your benefit plan and retirement programs?)
- A single source guide that will answer the vast majority of your benefit plan questions from employees, therefore reducing inbound repetitive benefit questions in the HR or benefits office
- A learning tool to accelerate employee “self service” – i.e. when an employee calls the benefit office for assistance, they can be reminded that the information is in the Benefit Enrollment Guides.